Whether it's accounts, payments, bonuses, or gaming — we're always ready to help. Talk to us in Bangla and get fast solutions.
Select your issue from the topics below — get a quick resolution.
Help with opening a new account, updating details, resetting your password, and account verification.
12 ArticlesA complete guide to depositing and withdrawing via bKash, Nagad, Rocket, and bank transfer.
15 ArticlesHow to use welcome bonuses, cashback, free spins, and voucher codes.
8 ArticlesDetailed guides on how to place bets, understand odds, and learn game rules and strategies.
20 ArticlesDownloading, installing, updating, and troubleshooting the Android and iOS apps.
10 ArticlesAccount security, two-factor authentication, and reporting suspicious activity.
7 ArticlesLearn about VIP tiers, points system, exclusive perks, and special offers.
6 ArticlesSetting deposit limits, self-exclusion, and building healthy gaming habits.
5 Articles111 bd's support team is at your service 24 hours a day, 7 days a week.
Click the chat icon at the bottom right of the site or app. Average response time is just 2 minutes.
For complex issues or cases requiring documentation, send us an email. We typically respond within 2–4 hours.
Join our official Telegram channel — be the first to get new offers, updates, and tips.
Last updated: Today at 9:00 AM (BST)
Click the "Register" button in the top-right corner of the 111 bd website or app. A simple form will appear.
Enter your full name, mobile number, and a strong password. Using a mix of letters, numbers, and special characters is recommended.
A 6-digit OTP will be sent to your mobile. Enter the code in the designated field and click "Verify".
After creating your account, complete your profile by adding your date of birth and address. This will help speed up future withdrawals.
Tip: If you have a referral code at the time of registration, make sure to enter it — you'll receive a special welcome bonus. Provide accurate information, as it will be verified during withdrawal.
Log in to your 111 bd account and click on the "Deposit" option from the top menu.
BKash, Nagad, Rocket, or bank transfer — choose whichever method you prefer. bKash and Nagad are the fastest options.
Enter the amount you wish to deposit (minimum ৳100). Send the funds to the 111 bd account number shown on screen.
After sending funds via bKash or Nagad, enter the Transaction ID you receive into 111 bd's deposit form and click the "Confirm" button.
Tip: Deposits are usually credited to your 111 bd wallet within 5–10 minutes. It may take slightly longer late at night.
After logging in, go to your profile menu and select the "Withdraw" or "Cash Out" option.
Enter the number where you'd like to receive your funds. You can save it for future withdrawals after your first transaction.
Enter the amount you wish to withdraw (minimum ৳500). Click the "Request Withdrawal" button and confirm with your OTP.
Your funds will typically arrive in your bKash or Nagad account within 3–15 minutes. VIP members receive their withdrawals even faster.
Tip: Keep your KYC verification complete for faster withdrawals. Having all accurate information in your profile will speed up the process.
From the 111 bd homepage, select cricket, football, or Live Casino. All events are listed by date and time.
Click the odds of your chosen team — it will be added to your bet slip. You can also add multiple selections for a parlay bet.
Enter the amount you want to bet in the bet slip. Your potential winnings will be calculated automatically.
Click the "Place Bet" button. Once your bet is successfully placed, you'll receive a confirmation message. Any winnings will be credited to your account automatically after the match ends.
Tip: Use the Cash Out feature to take partial or full profits on your bet while the match is still in play — a great way to reduce your risk.
There's a major problem with support in Bangladesh's online betting space — most sites offer support only in English or Hindi, not Bangla. 111 bd has solved that.
Our entire support team communicates in Bengali. Whatever the issue — a failed deposit, a game not loading, a missing bonus, a forgotten password — we're here to help, in plain and simple Bengali.
These are the questions our members ask most often.
From the moment you join 111 bd, you're not just a customer — you're part of our family. We believe that a great betting experience takes more than good games and high odds; it takes reliable support you can count on.
Our support team is made up of experienced Bangladeshi professionals who have a deep understanding of online betting and gaming themselves — which means they truly get what you're going through.
A survey found that 94% of 111 bd members are satisfied with our support — the highest satisfaction rate in Bangladesh's online betting industry.
Payment-related questions are by far the most common among our members — whether it's a deposit that didn't go through, a withdrawal that arrived late, or an incorrect amount credited. For all such issues, 111 bd's dedicated payment support team provides the fastest resolution.
If a payment sent via bKash or Nagad hasn't arrived within 15 minutes, contact us via live chat immediately and provide your Transaction ID. Our team typically identifies and resolves the issue within 5 minutes.
For any payment-related complaints, please contact us within 72 hours of the transaction date. After this period, verifying older transactions becomes significantly more difficult.
Speak directly with our Bangla support team — get help in just 2 minutes.